We ask artificial intelligence from ChatGPT, Google, Amazon and Meta to write our resumes, plan our holidays, help us shop, even diagnose disease. But what if the intelligence behind it wasn’t artificial at all and there was a terrible human cost?

7NEWS Spotlight travelled to Nairobi, Kenya, to uncover the human face of AI – and the role an Australian company is playing in it.

In this major exclusive investigation, reporter Michael Usher tracks down the people behind the algorithms – the so-called ‘ghost workers’ of AI. These are the invisible labourers labelling data, moderating content, and training the systems that now shape our everyday lives.

Many are paid just cents per task. Some are exposed to disturbing material. Others are asked to submit hundreds of personal images of their children – all in the name of progress.

#ai #artificialintelligence #kenya #nairobi #scammer
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